IT Support Specialist (Hardware) - Denpasar, Bali

Join our dynamic team in Denpasar, Bali as an IT Support Specialist (Hardware) and play a pivotal role in ensuring seamless operations of our computer systems and networks. This position is ideal for technically inclined professionals who thrive in hands-on environments and are passionate about troubleshooting and resolving hardware issues. We offer a competitive salary and a chance to work in a vibrant, fast-paced setting.

As an IT Support Specialist (Hardware), you will be responsible for maintaining and repairing computer hardware, ensuring that our systems are up and running smoothly. You will work closely with our team to identify and resolve hardware-related issues, providing timely solutions to keep our operations running efficiently. This role is perfect for someone with a strong background in hardware support and a desire to contribute to a thriving IT environment.

📋 Tanggung Jawab Pekerjaan

• Install, configure, and maintain computer hardware, including desktops, laptops, servers, and peripherals.
• Troubleshoot and resolve hardware issues, ensuring minimal downtime for our systems.
• Monitor hardware performance and implement upgrades as needed to improve efficiency.
• Provide technical support to end-users, assisting with hardware-related problems and questions.
• Document all hardware configurations and maintenance activities for future reference.
• Stay up-to-date with the latest hardware technologies and industry trends.
• Collaborate with the IT team to ensure seamless integration of new hardware into our systems.
• Participate in on-call support to address urgent hardware issues outside of regular business hours.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in hardware support and maintenance.
• Proficient in using hardware diagnostic tools such as HWiNFO, CPU-Z, and GPU-Z.
• Familiarity with Windows and Linux operating systems.
• Certifications such as CompTIA A+, CompTIA ITF+, or equivalent are a plus.
• Strong problem-solving skills and a proactive approach to troubleshooting.
• Excellent communication and interpersonal skills to work effectively with both technical and non-technical teams.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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