E-Commerce Marketplace Administrator

Join Cocolady as an E-Commerce Marketplace Administrator in Sambikerep, Jawa Timur and play a pivotal role in driving our online sales growth. This is a fantastic opportunity for a detail-oriented professional to manage our digital storefronts, optimize product listings, and enhance customer experience. With a focus on data-driven strategies and continuous improvement, you'll be part of a dynamic team that values innovation and excellence.

As an E-Commerce Marketplace Administrator, you'll be responsible for ensuring our online platforms are running smoothly, from managing inventory and processing orders to implementing marketing strategies and analyzing sales data. This role offers a unique blend of technical and analytical skills, providing a rewarding career path for those passionate about e-commerce.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize product listings across multiple e-commerce platforms, ensuring accuracy and compliance with marketplace policies.
• Monitor inventory levels and coordinate with suppliers to maintain optimal stock levels.
• Process and fulfill customer orders efficiently, ensuring timely delivery and customer satisfaction.
• Implement and track marketing campaigns, analyzing performance metrics to drive sales growth.
• Provide exceptional customer service, resolving issues and addressing customer inquiries promptly.
• Utilize data analytics tools to monitor sales performance and identify trends for strategic decision-making.
• Collaborate with the marketing and sales teams to develop and execute e-commerce strategies.
• Stay updated with industry trends and best practices, implementing improvements to our digital storefronts.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in e-commerce or digital marketing.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical skills with experience in data analysis tools like Google Analytics or Tableau.
• Excellent communication and interpersonal skills to manage customer interactions.
• Familiarity with SEO and digital marketing strategies.
• Ability to work in a fast-paced environment with attention to detail.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

Lowongan Terkait