Field Collection Specialist - Gianyar (Bali)

Join Indodana as a Field Collection Specialist in Gianyar, Bali, and become a key player in providing financial solutions to our valued customers. This role offers a unique opportunity to leverage your negotiation skills while enjoying the potential for unlimited growth. As part of our dedicated team, you'll be responsible for collecting payments from customers, ensuring timely and accurate collections that support our financial services.

Indodana is a leading fintech company in Indonesia, committed to providing innovative financial solutions to millions of people. Our mission is to empower individuals and businesses through accessible and reliable financial services. In Gianyar, Bali, we are expanding our operations to better serve our customers in this beautiful region. This is your chance to be part of our journey in making financial services more accessible and efficient.

Every day, you'll visit customer locations to collect payments, resolve any issues that may arise, and maintain strong relationships with our customers. You'll use our proprietary software to track collections, communicate with our team, and ensure that our customers receive the best possible service. This role is perfect for someone who thrives in a dynamic environment, enjoys building strong relationships, and is passionate about delivering excellent customer service.

📋 Tanggung Jawab Pekerjaan

• Collect payments from customers in Gianyar, Bali, using our proprietary software and cash collection methods.
• Resolve any issues that may arise during the collection process, ensuring a smooth and efficient experience for our customers.
• Maintain strong relationships with customers, providing excellent service and support.
• Track and report collection activities, ensuring accuracy and timeliness in our records.
• Collaborate with our team to ensure that our customers receive the best possible financial solutions.
• Adhere to company policies and procedures, ensuring compliance with all regulations.
• Participate in training and development programs to enhance your skills and knowledge.
• Promote our financial services and build awareness among our customers in Gianyar.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in field collection or a related role, preferably in the fintech or financial services industry.
• Strong negotiation and communication skills, with the ability to build and maintain strong relationships with customers.
• Excellent problem-solving skills, with the ability to resolve issues efficiently and effectively.
• Proficiency in using our proprietary software and other relevant tools for tracking and reporting collections.
• Knowledge of Indonesian financial services and regulations.
• Ability to work independently and as part of a team in a dynamic and fast-paced environment.
• Valid driver's license and reliable transportation.
• Enthusiasm for delivering excellent customer service and promoting our financial solutions.

🛠️ Keahlian

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